Refund policy

Due to the nature of the items, we do NOT except returns on custom orders.

You can always contact us for any return question at info@neelascustoms.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

We take pride in ensuring our customers are always satisfied.

 Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.